Privacy Policy

1. Introduction

Cyntrek Solutions PVT LTD ("we," "us," or "our") is dedicated to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, software development services, and SaaS products. We are committed to compliance with data protection laws, ensuring transparency, and maintaining trust with our users.

2. Information We Collect

We collect only the necessary data required for delivering our services efficiently. This includes:

  • Personal Information: Name, email address, phone number, and company details when you sign up or contact us.
  • Account Information: Login credentials and service usage data to provide a personalized experience.
  • Technical Data: IP address, device information, browser type, and analytics data for website performance monitoring.
  • Communication Data: Any correspondence, feedback, or inquiries you send to us.

3. How We Use Your Information

We use the collected data strictly for the following purposes:

  • To provide, maintain, and improve our SaaS products and software solutions.
  • To communicate with you regarding updates, support, and customer service.
  • To process transactions securely and verify user identity.
  • To monitor system performance and ensure platform security.
  • To comply with legal requirements and enforce our terms of service.

4. Data Security & Storage

We take the security of your data seriously and implement strong measures to prevent unauthorized access, data loss, or misuse. Our security practices include:

  • Secure encryption of sensitive data during transmission and storage.
  • Access control mechanisms to prevent unauthorized data access.
  • Regular security audits and vulnerability assessments.
  • Data backup systems to ensure service continuity.

5. Data Sharing Policy

We do not sell, rent, or share your personal data with third parties. Your data is only accessible to authorized personnel within Cyntrek Solutions PVT LTD for the purposes outlined in this policy. If required by law, we may share limited data with legal authorities.

6. Your Rights

As a user, you have full control over your personal data. Your rights include:

  • The right to access your personal data.
  • The right to request corrections to inaccurate or incomplete information.
  • The right to request deletion of your data if it is no longer required.
  • The right to withdraw consent for marketing communications.

To exercise any of these rights, please contact us at [email protected].

7. Cookies & Tracking Technologies

We use cookies to enhance user experience, analyze site traffic, and improve our services. You can manage your cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or company practices. Any updates will be posted on this page, and we encourage users to review it regularly.